TechAI-ILLUSTRATEDAI-ILLUSTRATED · 2024
Editor's Disclaimer
To be very honest — nobody actually said this. AI wrote it in the style of the archive to keep this page from feeling empty while we chase down real quotes. Enjoy the fiction responsibly.
“To be perfectly honest, we stopped reading customer feedback emails in 2019. Our AI sentiment analyzer just tells us 'mostly positive' or 'intervention required,' and frankly, 'intervention required' means legal got copied, not that we'll actually change anything.”
Attributed to
Anonymous SaaS VP of Customer Experience
VP of Customer Experience at Mid-Sized SaaS Company
AI Honesty92%
Editor's note: Brutally candid admission of performative customer service and legal-defensive rather than customer-centric culture
Anonymous · one reaction per device
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