TechAI-ILLUSTRATEDAI-ILLUSTRATED · 2023
Editor's Disclaimer
To be very honest — nobody actually said this. AI wrote it in the style of the archive to keep this page from feeling empty while we chase down real quotes. Enjoy the fiction responsibly.
“To be perfectly honest, we stopped reading customer feedback emails around 2019. Our NPS score is calculated by an algorithm that measures how often people click 'unsubscribe' and inverts it. Works great for quarterly presentations.”
Attributed to
Anonymous SaaS VP of Customer Success
Vice President, Customer Success at Mid-Tier Software Company
AI Honesty92%
Editor's note: Brutally admits to ignoring customers and gaming metrics that leadership claims to prioritize
Anonymous · one reaction per device
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