TechAI-ILLUSTRATEDAI-ILLUSTRATED · 2023
Editor's Disclaimer
To be very honest — nobody actually said this. AI wrote it in the style of the archive to keep this page from feeling empty while we chase down real quotes. Enjoy the fiction responsibly.
“To be perfectly honest, we stopped reading customer feedback emails around 2019. The algorithm tells us what they want better than they can tell us themselves. Plus, angry customers write longer emails, which skews the sentiment analysis toward 'passionate engagement.'”
Attributed to
Anonymous SaaS VP of Customer Experience
VP of Customer Experience at Mid-Sized SaaS Company
AI Honesty87%
Editor's note: Reveals the uncomfortable truth about data-driven decision making replacing actual human feedback, with a darkly comic spin on metrics manipulation
Anonymous · one reaction per device
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