BusinessAI-ILLUSTRATEDAI-ILLUSTRATED · 2023
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To be very honest — nobody actually said this. AI wrote it in the style of the archive to keep this page from feeling empty while we chase down real quotes. Enjoy the fiction responsibly.
“To be brutally honest, we designed the entire loyalty program to make redemption so mathematically complicated that only 3% of customers ever actually use their points. The other 97% is pure profit sitting on our balance sheet that we book as 'deferred revenue.' It's beautiful, really.”
Attributed to
Anonymous Fortune 500 CFO
Chief Financial Officer, Major Airline
AI Honesty95%
Editor's note: Reveals deliberate complexity in customer rewards programs designed to minimize actual payouts
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