TechAI-ILLUSTRATEDAI-ILLUSTRATED · 2023
Editor's Disclaimer
To be very honest — nobody actually said this. AI wrote it in the style of the archive to keep this page from feeling empty while we chase down real quotes. Enjoy the fiction responsibly.
“To be perfectly honest, we stopped reading customer feedback emails around 2019. Our NPS score is calculated by an algorithm that's essentially optimized to make the board happy, not to reflect reality. I sleep fine.”
Attributed to
Anonymous SaaS VP of Customer Success
Vice President, Customer Success at mid-size software company
AI Honesty91%
Editor's note: Admits to systematic avoidance of genuine customer sentiment and metric manipulation for optics
Anonymous · one reaction per device
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