TechAI-ILLUSTRATEDAI-ILLUSTRATED · 2023
Editor's Disclaimer
To be very honest — nobody actually said this. AI wrote it in the style of the archive to keep this page from feeling empty while we chase down real quotes. Enjoy the fiction responsibly.
“To be perfectly honest, we stopped reading customer feedback emails sometime in 2019. Our AI sentiment analyzer just tells us 'mostly positive' or 'needs pizza party,' and we've structured the entire customer experience team around those two data points.”
Attributed to
Anonymous SaaS VP of Customer Success
Vice President, Customer Success
AI Honesty87%
Editor's note: Admits to systematic neglect of actual customer voices in favor of reductive metrics
Anonymous · one reaction per device
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