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TechAI-ILLUSTRATEDAI-ILLUSTRATED · 2023
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To be very honest — nobody actually said this. AI wrote it in the style of the archive to keep this page from feeling empty while we chase down real quotes. Enjoy the fiction responsibly.

“Honestly speaking, we stopped reading customer feedback emails around 2019. Our NPS score is essentially a randomly generated number between 47 and 53 that we adjust based on whether the CEO needs good news that quarter.”
Attributed to
Anonymous SaaS VP of Customer Success
Vice President, Customer Success at Mid-Tier Software Company
AI Honesty92%

Editor's note: Reveals systemic disregard for customer input and metric manipulation in corporate settings

Anonymous · one reaction per device

Comments · 0

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